Financial Services Advisor - Jim Pattison Subaru Coquitlam
About The Position
Jim Pattison Subaru Coquitlam is seeking an energetic, driven, tech savvy, and personable individual to join our sales team as a Financial Services Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for you! Whether you are experienced in automotive sales or looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive industry. We are open to training motivated individuals who bring strong work ethic, energy, and a passion for customer service. This is a full-time, permanent, role of 40 hours per week. This role reports to the Assistant General Manager of the dealership.
Requirements
- High school diploma or equivalent required
- Ability to obtain a VSA license
- Strong understanding of financial concepts or willingness to learn finance and insurance products
- Excellent communication and interpersonal skills with a customer-focused mindset
- High level of accuracy and attention to detail, especially with legal and financial documentation
- Strong organizational and multitasking abilities in a fast-paced environment
- Professional, ethical, and compliance-focused approach to customer interactions
- Ability to build rapport and trust while explaining complex information clearly
- Comfortable working with digital systems, CRM tools, and dealership software
- Availability to work flexible hours, including evenings and weekends, based on dealership needs
- Strong work ethic, positive attitude, and willingness to learn and grow within a dealership environment
Nice To Haves
- Previous experience in automotive finance or sales is preferred
Responsibilities
- Welcome and assist customers in a professional and supportive manner during the finance and delivery process, both in-store and through follow-ups as needed
- Review vehicle purchase agreements and clearly explain financing, leasing, and payment options
- Present and structure finance and lease contracts in accordance with lender and dealership guidelines
- Offer and explain additional protection products such as extended warranties, insurance products, and vehicle protection packages
- Work closely with the sales team, management, and lending institutions to secure approvals and finalize deals efficiently
- Ensure all documentation is completed accurately, compliant, and submitted in a timely manner
- Maintain up-to-date records and deal documentation within dealership systems and CRM tools
- Coordinate with sales and delivery teams to ensure a smooth and organized vehicle delivery experience
- Build strong relationships with financial institutions and stay current on lending programs and rate changes
- Maintain a high level of product knowledge related to financing, insurance products, and regulatory requirements
- Contribute to a professional, team-oriented environment focused on customer satisfaction and compliance
Benefits
- Competitive compensation plan with commission and bonus opportunities.
- Career growth opportunities within a large and well-established automotive group.
- In-house training are provided.
- Exclusive access to vendor promotions, offers and purchase programs.
- Recognition and rewards program.
- Comprehensive benefits package.
- Amazing colleagues, great working environment, and a team building culture!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
