Financial Service Representative II

Community 1st Credit Union•Cedar Rapids, IA

50d•Onsite

About The Position

As a Financial Service Representative II at Community 1st Credit Union's Cedar Rapids location, you will be at the forefront of providing top-notch service to members. This role involves assisting members with their financial needs and being the go-to person for all their inquiries. The position offers opportunities to learn and grow by shadowing experienced team members, gaining valuable insights into banking. Enthusiasm for helping others and a commitment to excellence are key to providing top-notch service.

Requirements

Proficiency in using Credit Union software and tools.
Strong communication skills.
Attention to detail.
Ability to work effectively in a fast-paced environment.
Ability to collaborate with team members.
Passion for learning and adapting to new technologies in the financial industry.

Responsibilities

Greet members with a friendly smile.
Handle financial transactions accurately.
Assist with account inquiries.
Promote financial products and services.
Ensure members' needs are met promptly and efficiently.
Shadow experienced team members to learn and grow.

Benefits

Medical (3 plans to select from)
Dental
Vision
Life Insurance (3x your salary is provided by C1st)
Short Term Disability (provided)
Flexible Spending Account
Paid Sick Time (unused balance rolls over each year to a maximum of 240 hours)
Paid Vacation (based on years of service - up to 40 hours of unused hours will roll over each year)
Education Reimbursement Program (up to $3,500 annually)
401(k) - qualified employees are eligible for 10% company contribution, even if you do not wish to participate in plan.
Employee Assistance Program (provided to employee and family members)
Paid volunteer time