Financial Service Representative II

Community 1st Credit Union • Ottumwa, IA

28d • Onsite

About The Position

As a Financial Service Representative II at Community 1st Credit Union's Ottumwa Venture location, you will be at the forefront of providing top-notch service to members. This role involves assisting members with their financial needs and inquiries. While banking experience is not required, strong customer service skills, a positive attitude, and a willingness to learn are essential. The team will provide the necessary training for a successful career. Branch operation hours are Monday-Friday 11am-7pm, Saturday 9am-5pm, and Sunday 10am-4pm.

Requirements

• Strong customer service experience.
• Positive attitude.
• Willingness to learn.
• Proficiency in using Credit Union software and tools.
• Strong communication skills.
• Attention to detail.
• Ability to work effectively in a fast-paced environment.
• Ability to collaborate with team members.
• Passion for learning and adapting to new technologies in the financial industry.

Nice To Haves

• Banking experience

Responsibilities

• Greet members with a friendly smile.
• Handle financial transactions accurately.
• Assist with account inquiries.
• Promote financial products and services.
• Ensure members' needs are met promptly and efficiently.
• Shadow experienced team members to gain insights into banking.
• Provide top-notch service every day.

Benefits

• Medical
• Vision
• Dental
• Flexible Spending Account
• Education Reimbursement
• Life Insurance
• PTO
• Paid Volunteer Time
• Sick Time
• 401K plan (10% company contribution)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed