Financial Service Manager Developmental, Midwest

Nissan•Aurora, IL

6d•Onsite

About The Position

We are currently looking for a Financial Service Manager Developmental, Midwest to join our team in Aurora, IL. As a member of the company's inside sales team, this role functions as primary company contact for Nissan and Infiniti dealerships for assigned dealers. Provides and promotes positive customer relations between the company and the dealers, while promoting financial products and resolving related dealer issues.

Requirements

Bachelor’s degree in a related discipline.
1-3 years of progressively responsible related experience at a professional level required; including automotive credit analysis, consumer lending, commercial lending, and/or assurance products.
Ability to demonstrate sales and service behaviors.
Superior interpersonal and relationship management skills.
Excellent presentation skills.
Excellent analytical skills.
Extensive knowledge of automotive financial products; including, consumer lending, commercial lending, and assurance products.
Extensive knowledge of several corporate automotive sales and marketing functions; such as: financial products, contests and incentives, market representation, customer satisfaction, parts and accessories sales and service operations, and business management operations.
Ability to perform work onsite at Regional Filed Office, Aurora, IL.
Legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.

Nice To Haves

Additional experience in automotive finance or automotive sales and marketing preferred.
Previous experience providing on-the-job training to new employees preferred, but had no other formal supervisory responsibilities.

Responsibilities

Communicates, solicits, and promotes consumer finance (retail and lease) products and programs to assigned dealers.
Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products for both new and pre-owned vehicle financing.
Communicates, solicits, and promotes dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships.
Acts as sales closer to procure new commercial credit accounts.
Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies.
Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.
Communicates, solicits, and promotes NESNA Assurance (vehicle service contracts, prepaid maintenance, and ancillary) products and programs to assigned dealers.
Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.
Acts as a liaison between dealership and internal NMAC departments. This includes consumer credit, funding, titles, inventory control, and legal.
Presents a seamless image of the company where cross-department concerns are presented.
Solicits dealer feedback on the company's customer service performance to dealers and consumers.
Facilitates lease vehicle returns and assists with resolution of related problems.
Administers and monitors dealer compliance with lease return policies and procedures.
Solicits auction attendance by dealers and provides program support of remarketing initiatives and programs.
Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans.
Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout).
Collects unpaid billings, enforces curtailments and actively supports improvement of negative reserves.
Monitors dealers' wholesale performance and inventory control, including inventory and due diligence audits.
Administers contest and incentive programs for assigned territory.
Performs other related duties of which the above are representative.