Financial Resource Specialist

Woods Services•Lower Makefield Township, PA

22h

About The Position

The Financial Resource Specialist administers client accounts under the direction of the Controller. This includes related savings and incidental accounts, Social Security transactions and entitlements, debit-card funds, and accounting for client transactions. The role also works with clients, guardians and families, program personnel, outside agencies, and internal teams to manage client funds, meet reporting and compliance requirements, and support clients’ financial resources.

Requirements

Strong oral and written communication skills.
Analytical and problem-solving skills.
Ability to work and communicate effectively with other departments, third-party payer representatives, and clients’ family members or guardians.
Strong systems capability.

Nice To Haves

Associate degree in Human Service or Healthcare Administration is desirable.
Experience in discharge planning, client fund supervision, managed care procedures, and/or contract compliance is preferred.

Responsibilities

Process client savings, spending, and entitlement transactions promptly in the savings accounting system or incidental accounting within the general accounting system.
Manage clients’ funds in the debit-card system.
Process charges for which clients are responsible in Woods’ systems accurately and on time, including room and board obligations, in coordination with the Revenue Cycle Management team.
Interact with the Social Security Administration and other governmental entities regarding client relations, audit or compliance inquiries, and periodic reporting requirements; manage resource limits that benefit clients.
Evaluate and execute cases where representative payee status should be considered; explore State ABLE accounts and burial accounts when appropriate.
Educate, train, and inform program personnel on using the client savings accounting system and related debit cards to support proper use and compliance with internal policies and good practice.
Serve as Woods’ contact for clients and their guardians or families with questions about client accounts.
Complete monthly closings for all client systems and distribute monthly or periodic client savings and incidental statements.
Perform other duties as assigned.