Financial Relationship Banker - Brewery District, Columbus OH

Huntington National Bank • Columbus, OH

11d • Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by identifying their needs and recommending appropriate deposit, loan, and other banking products and services. You are responsible for retaining and growing customer relationships while providing excellent service and supporting the bank’s customers, colleagues, and communities. The role is based in an office branch environment.

Requirements

• High school diploma or GED.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, business-to-business sales, or military service in an administration, contracting, civil affairs, or similar role.
• Subject to additional background check requirements, including providing fingerprints as required by NMLS regulations.

Nice To Haves

• Bachelor’s degree.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
• Ability to build, deepen, and retain relationships.
• Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentations.
• Excellent verbal and written communication skills.
• Comfort with technology, including mobile and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Identify opportunities to grow customer relationships through appointments, Centers of Influence, a disciplined sales process, customer follow-up, and referrals from customers, colleagues, and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on using online, mobile, and ATM banking technology effectively.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED