Financial Relationship Banker- Westmont, IL

Huntington National Bank•Westmont, IL

1d•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify customers’ financial goals and needs and recommend suitable deposit, loan, and other banking products and services. The role is based in an office branch environment and includes customer service, relationship development, product education, and adherence to operational, security, risk, and regulatory requirements. The position requires a high school diploma or GED and at least one year of relevant customer service and sales experience, or qualifying military service. Candidates with a bachelor’s degree and relevant experience are preferred. The role is subject to additional background-check requirements, including fingerprinting under NMLS regulations. Compensation is $24.00–$30.00 per hour, with eligibility to participate in an applicable incentive compensation plan. Huntington also offers benefits including health insurance, a wellness program, life and disability insurance, a retirement savings plan, paid leave programs, paid holidays, and paid time off.

Requirements

High school diploma or GED.
At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, qualifying military service in administration, contracting, civil affairs, or a similar role.
Ability to provide fingerprints as required by NMLS regulations and meet additional background-check requirements.
Currently authorized to work in the United States on a full-time basis; Huntington will not sponsor applicants for immigration benefits.

Nice To Haves

Bachelor’s degree and at least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
Ability to build, deepen, and retain relationships.
Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
Excellent verbal and written communication skills.
Comfort with technology such as mobile services and online banking services.
Knowledge of consumer and business deposit products.

Responsibilities

Provide excellent customer service and effectively resolve customer issues.
Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new-customer follow-up program, and referrals from customers, bank colleagues, and partners.
Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
Educate customers on how to optimize their use of online, mobile, and ATM banking technology.
Maintain knowledge of products, services, technology, and policies.
Adhere to operational, security, risk, and regulatory policies and procedures.
Perform other duties as assigned.