Financial Relationship Banker- Westmont, IL

Huntington National Bank•Westmont, IL

2d•$24 - $30•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by identifying their needs and recommending appropriate deposit, loan, and other banking products and services. The role focuses on retaining and growing customer relationships through proactive engagement and excellent customer service. Branch colleagues work in a welcoming and inclusive team environment and can share ideas that influence customers, the bank, and the communities it serves. The position is office-based in Westmont, Illinois. Compensation is $24.00–$30.00 per hour, with eligibility to participate in an applicable incentive compensation plan. The employer does not sponsor applicants for immigration benefits; applicants must be currently authorized to work in the United States on a full-time basis.

Requirements

High school diploma or GED.
At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in administration, contracting, civil affairs, or a similar role.
Ability to provide fingerprints as required by NMLS regulations and satisfy additional background check requirements.
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Bachelor’s degree.
At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
Ability to build, deepen, and retain relationships.
Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
Excellent verbal and written communication skills.
Comfort with technology such as mobile services and online banking services.
Knowledge of consumer and business deposit products.

Responsibilities

Provide excellent customer service and effectively resolve customer issues.
Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
Maintain knowledge of products, services, technology, and policies.
Follow operational, security, risk, and regulatory policies and procedures.
Perform other duties as assigned.