Financial Relationship Banker- Brooklyn Park, MN

Huntington National Bank•Brooklyn Park, MN
•$22 - $34•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify customers’ financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is based in an office and offers a welcoming, inclusive team environment where colleagues can share ideas and contribute to outcomes for customers, the bank, and the community. The position requires providing excellent customer service, resolving customer issues, maintaining knowledge of banking products and procedures, and following operational, security, risk, and regulatory requirements. The role is eligible for an applicable incentive compensation plan. Huntington does not sponsor applicants for immigration benefits; applicants must be currently authorized to work in the United States on a full-time basis.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales, or military service in an administration, contracting, civil affairs, or similar role.
  • Must meet additional background-check requirements, including providing fingerprints as required by NMLS regulations.
  • Applicants must be currently authorized to work in the United States on a full-time basis; immigration sponsorship is not offered.

Nice To Haves

  • Bachelor’s degree and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort using technology such as mobile services and online banking services.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Identify opportunities to grow customer relationships through appointments, Centers of Influence, a disciplined sales process, customer follow-up, and referrals from customers, colleagues, and partners.
  • Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on using online, mobile, and ATM banking technology effectively.
  • Maintain knowledge of products, services, technology, and policies.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage
  • Wellness program
  • Life and disability insurance
  • Retirement savings plan
  • Paid leave programs
  • Paid holidays
  • Paid time off (PTO)
  • Eligibility to participate in an applicable incentive compensation plan
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