Financial Regulatory Specialist, Senior - Tax Enforcement

City of Richmond•Richmond, VA

2d•Onsite

About The Position

The City of Richmond is seeking a Financial Regulatory Specialist, Senior. Incumbents may serve as lead worker, assigning work and monitoring work completion. Incumbent will provide assessment and collection of individual, real estate and personal property, operational and financial oversight of property taxes for the City. Incumbents provide a variety of tasks, related to City and State tax law violations. Incumbents may also perform in-depth and complex investigations involving fraud or other financial criminal activity against the City. Incumbents provide standard information, customer service, and internal evaluation, analysis to resolve tax account transactions. As assigned, the work will include processing tasks following prescribed procedures and instructions. Conducting assessments, consulting with peers, reviewing public records, and legal/court records; communicating with taxpayer’s in-person, telephonically, and via correspondence; calculating tax payments, including delinquent payments; reconciling accounts; performing desk audits; handling payment records, and posting payments; investigating delinquent taxes; preparing reports: and performing various administrative tasks. Duties include but are not limited to Works with business taxes to ensure compliance with City and state tax codes; generates revenue; and prepares order of tax refunds, depending on area of focus. Communicates with taxpayers and compiles information to confirm liability. Negotiates when necessary. Determines best course to collect taxes owed. Assists inspectors. Performs data entry including on business personal property returns; prepares spreadsheets on an as-needed basis. Acts as customer service counter backup on an as-needed basis. Assists with business compliance; determines tax liability, if area of focus. Handles various other assignments for department such as compiling financial/statistical data, testifying in court in tax violation cases, participating in community projects, and dealing with security issues regarding access to states apps.

Requirements

Basic accounting principles
City and State tax codes
Assisting Delinquent Collections including via providing correct assessments on collection cases
Communicating with a variety of internal and external departments
Dealing with security issues regarding access to state applications such as DMV, SCC, IRMS, etc.
Performing data entry on various topics such as real estate, business, and personal property returns
Execution of good customer service as needed
Reviewing and examining real estate, business and property filings, books, and records under guidance of City and state codes
Using professional judgment in deciding which resources to use during the execution of preparation
Oral and written communication
Review, assess, analyze information
Document business processes
Multi-task, and complete task in a timely manner
Pay attention to detail
Think critically
Follow directions and established procedures
Work independently to complete task
Two years of paraprofessional account support experience such as investigating delinquent accounts, and calculating payments owed.
Valid driver's license with a satisfactory driving record, and a valid Commonwealth of Virginia driver's license within 30 days of hire.

Nice To Haves

Bachelor's degree in business, accounting, or related field is preferred
Some positions may require a Firearms Permit and Special Police certification.

Responsibilities

Provide assessment and collection of individual, real estate and personal property, operational and financial oversight of property taxes for the City.
Provide a variety of tasks, related to City and State tax law violations.
Perform in-depth and complex investigations involving fraud or other financial criminal activity against the City.
Provide standard information, customer service, and internal evaluation, analysis to resolve tax account transactions.
Process tasks following prescribed procedures and instructions.
Conduct assessments, consult with peers, review public records, and legal/court records.
Communicate with taxpayers in-person, telephonically, and via correspondence.
Calculate tax payments, including delinquent payments.
Reconcile accounts.
Perform desk audits.
Handle payment records, and post payments.
Investigate delinquent taxes.
Prepare reports.
Perform various administrative tasks.
Work with business taxes to ensure compliance with City and state tax codes.
Generate revenue.
Prepare order of tax refunds, depending on area of focus.
Communicate with taxpayers and compile information to confirm liability.
Negotiate when necessary.
Determine best course to collect taxes owed.
Assist inspectors.
Perform data entry including on business personal property returns.
Prepare spreadsheets on an as-needed basis.
Act as customer service counter backup on an as-needed basis.
Assist with business compliance; determine tax liability, if area of focus.
Handle various other assignments for department such as compiling financial/statistical data, testifying in court in tax violation cases, participating in community projects, and dealing with security issues regarding access to states apps.