Financial Operations Supervisor - PA-WFP-Q2-2006-R003
About The Position
SS&C is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, with over 27,000 employees in 35 countries. SS&C supports approximately 20,000 financial services and healthcare organizations globally. The company combines proprietary technology with deep industry expertise to support complex financial and health care operations. SS&C's teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses. This role offers the opportunity to work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
Requirements
- Bachelor's degree in Finance, Accounting, Economics, or related field, or equivalent experience
- 5+ years of leadership experience managing teams
- 5–10+ years of experience in financial services or investment operations
- Experience managing multiple functions or teams with diverse responsibilities
- Strong understanding of risk management, controls, and data security within an operational environment
- Proven ability to manage projects, drive change, and improve processes
- Demonstrated ability to influence stakeholders across functions and levels
- Strong analytical and problem-solving skills
- Excellent organizational skills with the ability to manage multiple priorities
- Experience working with hybrid, virtual, and/or offshore teams
- Strong communication and interpersonal skills
Nice To Haves
- Experience with mutual fund operations or transfer agency services
- Familiarity with workforce management tools and operational support models
- Experience supporting technology implementations or system enhancements
Responsibilities
- Lead and develop a team of Workforce Management Analysts and Financial Solutions Analysts across hybrid, virtual, and offshore environments
- Establish and reinforce a strong risk and control framework, including oversight of associate data security, access management, and adherence to operational standards
- Oversee workforce planning, resource allocation, and workload management to ensure consistent service delivery
- Manage complex operational workflows, including issue resolution, break/fix activities, and root cause analysis
- Own and execute projects, including client onboarding, technology initiatives, and process enhancements
- Lead change management efforts to support adoption of new systems, processes, and best practices
- Partner cross-functionally with Operations, Technology, and Client teams to drive alignment and outcomes
- Identify and implement process improvements to enhance efficiency, mitigate risk, and improve overall performance
- Manage multiple priorities, tasks, and deadlines in a fast-paced environment
- Communicate effectively with stakeholders, providing clear updates, insights, and recommendations
Benefits
- medical, dental, and vision coverage
- a 401(k) plan with company match
- paid time off, holidays, and parental leave
- professional development reimbursement opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
