Financial Operations Specialist

Berkley•Moorestown, NJ

2d•Hybrid

About The Position

The Financial Operations Specialist supports financial integrity and operational efficiency for Admiral Insurance. This role actively participates in the company’s in-house collection process to ensure timely resolution of outstanding balances in a customer service focus environment. This role requires expertise in accounts receivable, treasury operations, and general ledger accounting, along with strong customer service skills for collaboration with internal teams and external business partners.

Requirements

High School diploma or GED equivalent required.
0–2 years in financial operations within the insurance industry, preferably E&S property and casualty.
Must have a strong customer service background, working in a fast-paced professional environment.
Must have knowledge and basic proficiency of computer programs in a Windows environment, including Word, Excel and E-mail.
Excellent analytical, problem-solving, and organizational skills.
Strong interpersonal and communication abilities for effective collaboration.
Ability to handle confidential information.

Nice To Haves

Bachelor’s Degree in Business Administration, Accounting, Finance, or related field preferred.

Responsibilities

Reconcile premium receivables, ensuring timely collection and accurate application of payments.
Participate in the in-house collection process, including direct outreach to insureds to resolve overdue accounts.
Monitor aging reports and proactively resolve discrepancies with brokers, agents, and internal stakeholders.
Investigate and resolve complex billing issues with payments, cash application, reconciliations and system-related issues through collaboration with cross functional teams
Demonstrate high level of judgment in collecting; balance the need to collect while fostering a strong customer relationship.
Process and reconcile bank transactions, wire transfers, and ACH payments.
Perform monthly, quarterly, and annual reconciliations of accounts related to cash, receivables, and suspense accounts.
Assist with journal entries and financial close processes to maintain accurate financial statements.
Serve as a primary point of contact for internal departments and external partners regarding billing, payment, and reconciliation inquiries.
Ensure adherence to internal controls, regulatory requirements, and company policies.
Other duties as assigned.