Financial Aid Operations Specialist

University of Notre Dame • Notre Dame, IN

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About The Position

At the University of Notre Dame, financial aid is more than a process - it's a pathway to opportunity. Join a mission-driven team committed to making a world-class Notre Dame education accessible to talented students from all backgrounds. In this role, you'll help ensure that thousands of students receive the financial support they need to pursue their dreams, advancing Notre Dame's commitment to the common good and the flourishing of the full human family. As a key member of the Office of Financial Aid, you'll serve as an Operational Specialist supporting the critical systems and processes that keep financial aid running efficiently. Reporting to the Associate Director for Financial Aid, you'll oversee the automated and manual processing of essential student data, including FAFSA, CSS Profile, and Direct Loan information. You'll also contribute across several core operational areas, including loan processing, financial aid offer delivery, scholarship administration, and study abroad support. This role is ideal for someone who enjoys solving complex problems, thrives in a detail-oriented environment, and is energized by improving processes. You'll collaborate with colleagues across campus, safeguard the integrity of student data, and play an important role in delivering a seamless experience for students and families. If you're organized, analytical, naturally curious, and passionate about delivering exceptional service, you'll find meaningful opportunities to grow your career while helping students achieve theirs.

Requirements

• Bachelor's degree
• 1 - 3 years of experience in administrative, operational, financial, or data processing roles.
• Demonstrated experience working with large volumes of data while maintaining a high level of accuracy and attention to detail.
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Experience using Microsoft Excel and other Microsoft Office applications.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written and verbal communication skills.
• Demonstrated commitment to providing exceptional customer service and collaborating effectively with colleagues.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

Nice To Haves

• Experience working in higher education, financial aid, student services, or a similarly regulated environment.
• Demonstrated experience identifying opportunities to improve operational processes and implementing efficiencies.
• Experience working with automated data imports, file management, or system integrations.

Responsibilities

• Oversee the automated and manual processing of essential student data, including FAFSA, CSS Profile, and Direct Loan information.
• Contribute across several core operational areas, including loan processing, financial aid offer delivery, scholarship administration, and study abroad support.
• Collaborate with colleagues across campus.
• Safeguard the integrity of student data.
• Deliver a seamless experience for students and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level