Financial Operations Associate

TEKsystemsOwings Mills, MD
$20 - $20Onsite

About The Position

Launch Your Career in Financial Operations with a Leading Investment Management Team! Are you detail-oriented, analytical, and passionate about delivering excellent customer experiences? This is an exciting opportunity to join a collaborative financial operations team where you'll apply critical thinking, navigate complex client requests, and gain valuable experience with a respected financial services organization.

Requirements

  • 1+ year working in a policy-driven environment with established procedures and compliance standards.
  • Strong critical thinking skills with exceptional attention to detail and risk awareness.
  • Ability to navigate multiple computer systems, spreadsheets, and applications effectively.
  • Proficiency with Microsoft Outlook, Excel, and basic computer troubleshooting.
  • Strong customer service experience in a professional environment.
  • Basic math proficiency.

Nice To Haves

  • Financial services experience (banking, credit union, insurance, wealth management, etc.).
  • Associate's or Bachelor's degree.
  • Experience processing financial, claims, benefits, or customer documentation.

Responsibilities

  • Process client transactions including account updates, beneficiary changes, asset allocations, and financial documentation.
  • Analyze customer requests, identify discrepancies or risks, and make informed decisions using policies and procedures.
  • Navigate multiple systems while reviewing paperwork, emails, web submissions, and phone-generated requests to ensure accurate processing.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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