Financial Investigations Assistant – FOC

Ingham County•Lansing, MI

4d•Onsite

About The Position

Under the supervision of the Supervisor of Investigations-Friend of the Court, provides clerical support to the Financial Investigator, including utilizing word processing to prepare a variety of documents, maintaining the filing system, assisting clients and employers in person and by telephone, and performing a variety of related support tasks.

Requirements

High school graduation or equivalent.
Six months of clerical support experience, preferably providing familiarity with legal terminology.
Demonstrates effective communication skills by engaging, interacting and working with all individuals to ensure clarity and understanding in all interactions.
Ability to access departmental files.
Ability to enter and retrieve information from a computer.

Responsibilities

Compiles and mails out form packets required for financial investigations. Completes identification information on forms prior to mailing.
Types a variety of materials such as forms, statistical reports, and correspondence.
Develops and maintains the filing system for the financial area of the Friend of the Court, including indexing, retrieving and re-filing documents and general correspondence.
Reviews Orders for actions such as a financial investigation required in the future, determines when the investigation should be performed and schedules same.
Tracks deadlines to ensure that reports are completed by investigators.
Copies, collates, and distributes financial investigation recommendations to clients, attorneys, referees and judges.
May assist clients and employers in person or by telephone in clarifying financial forms, provides status of investigations, and refers calls to appropriate individuals.
Maintains computer tracking system of statistics and records regarding financial investigations.
Compiles, maintains, and reports financial investigations statistics in compliance with the State Court Administrator’s Office (SCAO) requirements.
Enters data from cover sheets to the Michigan Child Support Guideline Program.
Searches court files, telephone directories, reference books, computer systems and other sources to obtain pertinent information for financial investigations.