Financial Interview Specialist

Horizon Behavioral Heal•Bedford, VA

2d•Onsite

About The Position

The Financial Interview Specialist conducts financial interviews with individuals to ensure accurate billing based on available resources. Responsibilities include one on one work with individuals to complete financial interviews; verify insurance coverage, including Medicaid; and assist customers with billing inquiries.

Requirements

High School Diploma or GED.
One to two years of related work experience or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Knowledge of billing procedures/policy compliance for social service departments, courts, hospitals, employers, insurance carriers, and referring agencies.
Knowledge of available federal, state, and local benefits.
Knowledge of the principles, procedures, and techniques related to financial intakes, client billing, Medicaid, Medicare, and commercial insurances.
Knowledge and understanding of the Department of Social Services rules and regulations.
Exceptional attention to detail.
Ability to record accurate data and complete documentation within established expectations and by communicated deadlines.
Excellent phone and email etiquette.
Excellent active listening skills.
Ability to drive and must possess a valid driver's license.
May be required to travel to different Horizon worksites during the day based on operational needs or provide admin support at other locations.
Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites.

Nice To Haves

Associate's degree in related field preferred.

Responsibilities

Conduct financial interviews with individuals to ensure accurate billing based on available resources.
Perform one-on-one work with individuals to complete financial interviews.
Verify insurance coverage, including Medicaid.
Assist customers with billing inquiries.