Wilkes-Barre General Hospital- Financial Counselor

Tenor Health FoundationWilkes-Barre, PA
Onsite

About The Position

The Admissions Financial Counselor is responsible for the collection of payments from walk-in patients and discharges with known patient balances. The Financial Counselor will review all Self Pay patients for admission and short stay to prescreen for HRSI and determine deposit amounts required. They will also coordinate payment plans with patients who require payments plans for current accounts and outstanding balances. In addition, this person is responsible for the coordination of patient valuables in accordance with hospital policy.

Requirements

  • Working knowledge of hospital compliance standards for all payors.
  • Working knowledge of reimbursement methodology for Medicare, Medicaid and managed care payors.
  • Proficient in Microsoft software including Excel.
  • Numerical ability.
  • Supervisory skills.
  • Communication skills.
  • Expertise in insurance coverages, rules, regulations and billing procedures.
  • Attention to detail.
  • Clerical accuracy.
  • Phone manners.
  • Ability to teach/instruct.
  • Manual dexterity.

Nice To Haves

  • Courses in accounting and computers with office practice experience recommended.
  • Medical terminology is helpful.
  • Two (2) years experience in a hospital business office desirable.

Responsibilities

  • Collection of payments from walk-in patients and discharges with known patient balances.
  • Review all Self Pay patients for admission and short stay to prescreen for HRSI and determine deposit amounts required.
  • Coordinate payment plans with patients who require payment plans for current accounts and outstanding balances.
  • Coordination of patient valuables in accordance with hospital policy.
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