Financial Counselor Cancer Care
About The Position
The Financial Counselor works directly with patients who may be eligible for various financial assistance options offered through the St. Joseph’s Hospital network. This includes assisting patients in seeking Medicaid for ALC placement through the DSS Chronic Care Unit, seeking Medicaid for non-ALC patients through the DSS Medicaid Unit, securing Financial Aid (Charity Care) through the FA application process, establishing payment plans, and aiding in the enrollment and follow-up process for patients seeking Family Health Plus or Child Health Plus with the assistance of contracted payor-facilitated enrollers.
Requirements
- High school graduate a must
- At least 2 to 3 years progressive experience in the field
- Strong written and oral communication skills
- Strong interpersonal skills
- Broad based knowledge or related regulatory compliance requirements
Nice To Haves
- Bachelors or AAS degree is a plus
- Advanced degree is a plus/requirement depending on specific service needs and or requirements
- Some supervisory experience
- Participatory management, team building, motivational, and administrative skills welcomed but not required
Responsibilities
- Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.
- Adheres to established network policy and procedures related to job functions.
- Performs data entry with a working knowledge of the unit specific computer systems, Eclipses, Lawson, Midas, etc.
- Demonstrates accuracy when performing the primary job function.
- Abides by established Personnel Policies and Procedures.
- Has knowledge of HIPAA rules and regulations and abides by the same.
- Participates and or assists with the orientation of new or existing staff.
- Participates in Staff and Employee meetings.
- Participates in voluntary and required in-service and education programs.
- Participates in Performance Improvement by identifying areas needing improvement.
- Observes customer service standards.
- Demonstrates excellent communication skills.
- Understands/applies a team concept.
- Adheres to hospital confidentiality statement.
- Demonstrates a knowledge and understanding of National Patient Safety Goals.
Benefits
- Charity care assistance
- Payment plans
- Family Health Plus enrollment assistance
- Child Health Plus enrollment assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
