Financial Counselor (Cancer Center)

FMOLHSBaton Rouge, LA

About The Position

The Financial Counselor screens uninsured patients for Medicaid and financial assistance, and evaluates the patient's ability to pay for services. The Financial Counselor performs administrative and support activities relative to payment for services rendered to insured patients, including collecting co-pays, deposits, and insurance information. The Financial Counselor uses excellent customer service skills to interact with patients, family members, and visitors that call or enter the facility. The Financial Counselor performs the quality control function for Medicaid accounts, ensuring all pertinent information is available and accurately documented, allowing for timely and efficient billing.

Requirements

  • Excellent customer service skills

Responsibilities

  • Screen uninsured patients for Medicaid and financial assistance.
  • Evaluate patient's ability to pay for services.
  • Perform administrative and support activities relative to payment for services rendered to insured patients.
  • Collect co-pays, deposits, and insurance information.
  • Interact with patients, family members, and visitors using excellent customer service skills.
  • Perform quality control for Medicaid accounts, ensuring all pertinent information is available and accurately documented for timely and efficient billing.
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