Financial Counselor

USPI•Arlington, TX

36d•Onsite

About The Position

Baylor Scott & White Orthopedic and Spine Hospital – Arlington is hiring a Full Time Financial Counselor. This role provides financial counseling for estimated patient responsibility on surgical patients. The hospital is a 38-bed facility, the only specialized orthopedic and spine facility of its kind in the DFW Metroplex, and a joint venture between United Surgical Partners International, local physicians, and Baylor Scott & White. It is accredited by The Joint Commission, licensed by the state of Texas, and has received the Press Ganey Guardian of Excellence Customer Service Award.

Requirements

High School Diploma or equivalent.
Ability to work well in excel and manage data entries.
Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to understand the need for confidentiality in the work assigned to you.
Ability to utilize Electronic Heath Care Record system for documentation to patients account/record.
ICD10 and CPT knowledge
Complete understanding of insurance primacy rules.

Responsibilities

Provides Financial counseling for estimated patient responsibility on surgical patients for Baylor Scott & White Orthopedic and Spine Hospital.
Review information from the patient’s file on system.
Verify insurance benefits
Review financial assistance applications
Determine what funds to collect upon admission and established suitable payment arrangements according to policy.
Notify patients of monies due and document in PAS system.
Notate PAS system with benefits and financial information.
Maintaining positive relationships with other personnel.
Review authorization requirements, ensuring all authorizations are complete prior to services being rendered.
Answer incoming patient calls.
Other duties as assigned by Supervisor, and Business Office Manager.