Financial Counselor

Ascension • Cedar Creek, TX

7d • Remote

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• Familiarity with Wisconsin payer policies including site of care requirements desired
• Epic experience preferred
• High dollar medication authorization experience required
• Certified Application Counselor credentialed from the state of Wisconsin.

Responsibilities

• Demystify the complexities of healthcare billing, providing patients and their families with clear, transparent explanations of their financial responsibilities and the various payment pathways available to them.
• Proactively screen patients for insurance benefits and identify alternative funding sources, such as financial assistance programs or grants, ensuring cost is never a barrier to world-class care.
• Act as the dedicated liaison between the patient and insurance carriers, navigating the "red tape" to ensure maximum coverage is secured and the patient’s best interests are always represented.
• Facilitate the pre-payment process with professionalism and tact, ensuring our organization remains strong so we can continue serving the community while helping patients resolve their balances before they become a burden.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED