Financial Counselor - West Union, IA

Memorial Hospital of Boscobel • Palmer, IA

3d • Onsite

About The Position

We are seeking a dedicated Financial Counselor to join our team, providing essential support in managing financial obligations for self-pay patients and those with outstanding balances after insurance. In this role, you will serve as a vital liaison, estimating financial liabilities, collecting payments, and facilitating pre-registration for specific patient populations. You will work closely with patients to identify and secure appropriate financial assistance while conducting thorough audits of guarantor accounts to resolve billing issues. Your expertise will be crucial in ensuring a seamless financial experience for our patients.

Requirements

• High school diploma or equivalent
• 1 year work experience, preferably working in a medical facility, insurance company or office setting
• Strong communication, computer, and organization skills

Nice To Haves

• Associate or Bachelor’s degree in healthcare administration, business, finance, or another medical-related field
• Experience working directly with patients in a medical facility or insurance company, preferably as a financial counselor or similar role with an understanding of basic insurance and medical terminology
• Experience working with electronic medical record systems, preferably EPIC

Responsibilities

• Managing financial obligations for self-pay patients and those with outstanding balances after insurance.
• Estimating financial liabilities.
• Collecting payments.
• Facilitating pre-registration for specific patient populations.
• Working closely with patients to identify and secure appropriate financial assistance.
• Conducting thorough audits of guarantor accounts to resolve billing issues.

Benefits

• 401(k) with matching
• Paid time off
• Competitive health insurance
• Wellness programs
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED