Financial Counselor

UHS•Orem, UT

11d•Onsite

About The Position

Join us in helping others rediscover their “hope.” Since our establishment in 2011, we have been dedicated to providing exceptional and specialized mental health and addiction treatment in a nurturing and supportive environment. Together, we will work toward a future where mental health is prioritized, stigma is diminished and individuals can live their lives to the fullest potential. If you’re looking for an opportunity to build the career of your dreams and join a team of professionals passionate about helping others, Aspen Grove Behavioral Hospital may be the place for you! Please visit www.aspengrovehospital.com

Requirements

High school diploma or GED required
Must be able to pass pre-employment background check and drug screen
Must be 21 years of age or older

Nice To Haves

Experience working as a Financial Counselor or in finance for 1-2 years preferred.

Responsibilities

Verify primary and secondary insurance coverage and ensure accurate patient demographic and insurance information
Review and explain insurance benefits, coverage details, and estimated patient financial responsibility
Meet with patients to discuss coverage, payment expectations, and available financial options
Collect patient payments and assist patients with establishing payment arrangements when appropriate
Communicate with insurance carriers, patients, and internal departments to resolve coverage and billing questions
Maintain accurate account documentation and update patient records as needed
Provide exceptional customer service while helping patients understand their financial obligations
Monitor assigned accounts and assist in account resolution until balances are paid in full
Support patient access and revenue cycle processes through timely and accurate insurance verification