Remote/Contract - Financial Counselor

Annexus Health

2d•Remote

About The Position

We are seeking a highly driven Financial Counselor to join our growing team. You will be part of a team of enrollment specialists all working toward one goal: reducing financial hardship for patients. This position requires outstanding teamwork, problem-solving, and communication skills. If you’re highly motivated, passionate about helping patients, and eager to join a fast-growing start-up focused on making a difference for patients, then we would love to meet you! This position is not an immediate hire. Final offers will be extended within a 30–120 day window based on business needs; selected candidates will receive a Letter of Intent during this process. Once an offer is extended, this is a contract-to-hire position. During the contract period, you will work a standard schedule of 40 hours per week. The timing for conversion to full-time employment may vary and will be determined based on performance, business needs, and mutual fit.

Requirements

Proficient in payer billing and requirements
Proven experience in healthcare billing
Proficient in all Microsoft Office applications
Great attention to detail
Strong written and verbal communication skills
Ability to work well with others in a team environment
Ability to manage time effectively, set priorities, and meet deadlines
Strong organizational and administrative skills
Ability/desire to thrive in a service-oriented culture
Quick and deep learner
Driven to make a difference

Nice To Haves

experience working with life science and charitable foundation patient support programs desired
Experience in oncology, specialty practice desired
Love to have fun!

Responsibilities

Screen all patients on active treatment for eligibility for enrollment into patient support programs offered by life science companies and charitable foundations using reports and task lists via the AssistPoint® software platform
Verify patients’ insurance benefits, as needed
Complete financial cost estimates, as needed
Obtain prior authorizations, as needed
Review patients’ financial capabilities if not covered by insurance
Enroll patients into programs with proper documentation via PDF or digital portal
Communicate directly with on-site client staff to collect signatures on paperwork and prescriptions to submit to the patient assistance programs
Review and ensure all patients for both medical and pharmacy services have been assessed and enrolled for assistance
Ensure proper workflow by directly working with your Account Lead
Provide timely solutions to clients’ problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests
Research and resolve any outstanding concerns raised by clients
Respect the dignity and confidentiality of patients
Assist with training and orientation of new employees as assigned
Perform other duties as assigned