Financial Counselor - Full Time

Georgetown Behavioral Health Institute•Georgetown, TX

4d•Onsite

About The Position

We are searching for a full-time Financial Counselor to generate clean bills for primary, secondary and tertiary payers, maximize upfront collections, minimize exposure of accounts at risk, ensure clean account receivable balances, maximize self pay collections, and effectively manage the interdepartmental workflow within the revenue cycle. Duties include but are not limited to: Ensures patients and relatives are interviewed to obtain necessary personal and financial information needed for admission/registration of the patient. Has knowledge of governmental and managed care payer requirements. Understands the data elements required to generate a clean bill. Ensures patients and relatives are interviewed to obtain necessary personal and financial information needed for admission/registration of the patient. Verifies insurance benefits of the patient and fully documents the verification process in the system. Performs all admitting/registration activities to ensure that complete and accurate information is entered into the system in a timely manner. Implements policies and procedures for admission/registration of all patients. Ensures that eligibility is reverified when applicable. Ensures that daily census is accurate, in both paper and system formats. Accuracy includes patient location and program type codes. Completes all required forms for admission/registration of a patient and ensures that all required documentation is given to the patient and/or patient's family. Enters complete and accurate documentation into the system describing all patient related admitting/registration activities Upholds the Organization's ethics and customer service standards. Obtain pre-authorization or referrals required for specific medical services or procedures. Complete other duties as assigned.

Requirements

High School degree or equivalent required
Basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel
Knowledge of governmental and managed care payer requirements
Demonstrates understanding of the various "Self Pay" account classifications and their applicable patient statement processes
Understands the data elements required to generate a clean bill
Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards
Ability to exercise a high degree of diplomacy and tact
Excellent customer services and interpersonal communication skills
Cultural sensitivity and demonstrated ability to work with diverse people groups
Well developed verbal and written communication skills in English
Knowledge of basic math and modern office procedures
Ability to work well under pressure with minimal supervision
Ability to remain seated at switchboard for long periods of time without significant discomfort or distress
Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization
Must successfully pass background check, drug screen, physical and be able to provide positive employment references

Nice To Haves

Bachelor's degree preferred
Three to five year admitting and/or Financial Counseling preferred
Additional language abilities desirable

Responsibilities

Generate clean bills for primary, secondary and tertiary payers
Maximize upfront collections
Minimize exposure of accounts at risk
Ensure clean account receivable balances
Maximize self pay collections
Effectively manage the interdepartmental workflow within the revenue cycle
Interview patients and relatives to obtain necessary personal and financial information needed for admission/registration
Verify insurance benefits of the patient and fully document the verification process in the system
Perform all admitting/registration activities to ensure that complete and accurate information is entered into the system in a timely manner
Implement policies and procedures for admission/registration of all patients
Ensure that eligibility is reverified when applicable
Ensure that daily census is accurate, in both paper and system formats, including patient location and program type codes
Complete all required forms for admission/registration of a patient and ensure that all required documentation is given to the patient and/or patient's family
Enter complete and accurate documentation into the system describing all patient related admitting/registration activities
Uphold the Organization's ethics and customer service standards
Obtain pre-authorization or referrals required for specific medical services or procedures
Complete other duties as assigned