Financial Counselor

Gundersen Health System•La Crosse, WI

1d•Onsite

About The Position

Emplify health by Gundersen is seeking a dedicated Financial Counselor to join our team, providing essential support in managing financial obligations for self-pay patients and those with outstanding balances after insurance. In this role, you will serve as a vital liaison, estimating financial liabilities, collecting payments, and facilitating pre-registration for specific patient populations. You will work closely with patients to identify and secure appropriate financial assistance while conducting thorough audits of guarantor accounts to resolve billing issues. Your expertise will be crucial in ensuring a seamless financial experience for our patients.

Requirements

High school diploma or equivalent
1 year work experience, preferably working in a medical facility, insurance company or office setting
Strong communication, computer, and organization skills

Responsibilities

Estimating financial liabilities for self-pay patients and those with outstanding balances after insurance.
Collecting payments from patients.
Facilitating pre-registration for specific patient populations.
Working closely with patients to identify and secure appropriate financial assistance.
Conducting thorough audits of guarantor accounts to resolve billing issues.