The Financial Counselor financially screens patients or their legal representatives in accordance with the Financial Policy. The role requires knowledge of tasks in Patient Registration and the Single Billing Office, as well as state, federal, and system financial assistance programs. The counselor completes, prepares, and deploys legal documents and financial assistance applications, including Medicaid, CSHCN, and CCMC FQ applications. The Financial Counselor maintains knowledge of JCAHO, HIPAA, Patient Rights & Responsibilities, Revenue Cycle drivers, Medicaid, commercial insurance, limited benefit plans, cost-sharing plans, the Financial Policy, and charity. The role also secures authorizations and referrals for emergency admissions and scheduled inpatient and outpatient procedures. Knowledge of CPT codes and relevant NPI and TPI is essential for obtaining correct authorizations and referrals.
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Job Type
Full-time
Education Level
High school or GED