Financial Counselor

Cook Children's Health Care System•Fort Worth, TX
•Onsite

About The Position

The Financial Counselor financially screens patients or their legal representatives in accordance with the Financial Policy. The role requires knowledge of tasks in Patient Registration and the Single Billing Office, as well as state, federal, and system financial assistance programs. The counselor completes, prepares, and deploys legal documents and financial assistance applications, including Medicaid, CSHCN, and CCMC FQ applications. The Financial Counselor maintains knowledge of JCAHO, HIPAA, Patient Rights & Responsibilities, Revenue Cycle drivers, Medicaid, commercial insurance, limited benefit plans, cost-sharing plans, the Financial Policy, and charity. The role also secures authorizations and referrals for emergency admissions and scheduled inpatient and outpatient procedures. Knowledge of CPT codes and relevant NPI and TPI is essential for obtaining correct authorizations and referrals.

Requirements

  • High school diploma or equivalent.
  • Minimum 3 years of hospital, financial counseling, or physician office experience.
  • Knowledge of government programs, HMOs, PPOs, and commercial payors.
  • Strong verbal and written communication skills.
  • Typing and computer experience.
  • CPR certification required within 30 days of employment.

Nice To Haves

  • Knowledge of ESRD.
  • Bilingual ability.

Responsibilities

  • Financially screen patients or their legal representatives in accordance with the Financial Policy.
  • Complete, prepare, and deploy legal documents and financial assistance applications, including Medicaid, CSHCN, and CCMC FQ applications.
  • Maintain knowledge of JCAHO, HIPAA, Patient Rights & Responsibilities, Revenue Cycle drivers, insurance and assistance programs, the Financial Policy, and charity.
  • Secure authorizations and referrals for emergency admissions and scheduled inpatient and outpatient procedures.
  • Use knowledge of CPT codes and relevant NPI and TPI to secure correct authorizations and referrals.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service