Financial Counselor

GOODWILL INDUSTRIES OF TULSA INC • Tulsa, OK

7d • $46,000 - $48,000 • Onsite

About The Position

The Financial Empowerment Center (FEC) program aims to improve the financial stability of Tulsa households by providing high-quality, one-on-one financial education and counseling with a priority focus on low-income residents and underserved populations. The Financial Counselor position will report directly to the Financial Empowerment Center Program Manager within Goodwill’s Mission Department. The counselor will serve as part of the broader FEC team to bring a financial stability lens to ensure financial empowerment is central to local resilience and racial equity efforts.

Requirements

• Must be 21 years of age.
• Must have a valid Oklahoma Driver's License, with a good driving record.
• Must be eligible for a positive outcome on required State of Oklahoma criminal conviction background check.
• Must maintain appropriate requirements for legal vehicle operation including current automobile insurance, inspection and license plates.
• Must maintain compliance with Goodwill's Drug and Alcohol Abuse Policy.
• Be knowledgeable about credit, debt, and money management; savings and investment options; and safe financial products and services.
• Excellent interpersonal skills.
• Excellent working knowledge of Microsoft Word, Excel, Outlook.
• Ability to use a client management database.
• Cultural humility and inclusive coaching mindset.

Nice To Haves

• Bilingual in English and another language a plus.

Responsibilities

• Assess client needs and develop individual financial action plans with each client.
• Provide individualized financial counseling sessions (including both initial and follow-up sessions) and achieve client outcomes.
• Make appropriate referrals and integrate other wraparound supports (i.e. benefits, tax preparation) into counseling to achieve greater results.
• Engage in ongoing relationship building with clients to ensure attendance and outcomes.
• Become familiar and proficient in FEC database (FECBOT), including data entry, weekly data reports, and ensuring data quality.
• Successfully complete and pass counselor training and participate in ongoing professional development to earn and maintain required certifications.
• Follow required protocol, including client confidentially, and adhere to the national Financial Empowerment Center model.
• Represent the FEC at various community events.
• Reviews and is familiar with Company safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and safety meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level