Financial Counselor - Full Time

UHS • Pembroke, MA

19h • Onsite

About The Position

The Financial Counselor position is a Full Time, 40 hour per week position. Pembroke Hospital is a 120-bed acute care, inpatient behavioral health facility located south of Boston, in Pembroke, MA. Situated on 26 acres, we offer inpatient and partial hospitalization treatment to teens, adults and older adults, and our services are designed to assess, stabilize, and treat patients by addressing their primary symptoms and problems. At Pembroke Hospital, all positions begin and end with caring for the Patient. By Listening Deeply and Understanding the Story of our Patients, we will Make a Difference in the Lives we Touch.

The Financial Counselor is responsible for verifying patients’ insurance coverage on a continuous basis. This includes reverification daily of all patients within the hospital and reporting any insurance changes. The individual must be able to communicate clearly, effectively and courteously. This position will have added responsibilities as determined by the department.

Requirements

• High School Diploma or equivalent required
• Minimum of 1 year of experience in Insurance Verification, Inpatient or Outpatient facility
• Excellent interpersonal skills
• Professional and caring demeanor
• Excellent phone and customer services skills
• Good organizational skills
• Basic to moderate knowledge of Insurance procedures and terminology
• Basic knowledge of psychiatric and addictive disease diagnosis and treatment
• Basic to moderate knowledge of Billing procedures and terminology
• Ability to problem-solve and exercise sound time management

Nice To Haves

• Associate degree in business, finance, healthcare administration or related field preferred
• Preference given to Inpatient Psychiatric Hospital

Responsibilities

• Verifies patient insurance daily.
• Updates patient account with changes.
• Communicates with internal staff on insurance changes promptly.
• Keeps the hospital informed of high medical responsibilities and changes in insurance.
• Updates and delivers morning census reports.
• Assist patients will eligibility for government programs.

Benefits

• Student Loan Repayment - $200 per month
• Tuition Reimbursement - $5,000 per year
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Further your education at a low cost through our Tuition Discount partnership with Chamberlin University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED