Financial Counselor

Spire Orthopedic Partners•Stamford, CT

1d•$26 - $33•Onsite

About The Position

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Requirements

High School Diploma or equivalent
Previous experience in healthcare financial services and/or revenue cycle preferred.
Strong knowledge of insurance identification and processes, billing procedures, and healthcare regulations.
Strong communication skills, bilingual is a plus
Strong problem-solving skills.
Proficiency with electronic health record systems and Microsoft Office Suite.

Responsibilities

Confirms patient’s benefits to determine any patient responsibility prior to procedure, i.e., deductibles, co-insurance and copays.
Both Professional and facility Outbound calls to patients to educate on financial responsibilities.
Verifies insurance eligibility prior to services being rendered.
Attempts to collect and post patient’s responsibility prior to procedure.
Maintains documentation of all patient interactions in compliance with organizational standards.
Maintains collection logs by practice for reconciliation purposes
Collaborates with Practices and RC Leadership
Collaborates with Surgical Coordinators to support prior authorizations, review for add-on procedures
Addressing all Revenue Cycle Correspondences, including but not limited to, email, faxes, written, and internal Practice Management communications
Other duties as assigned.