Financial Counselor (On-Site)

OrthoAlaska • Anchorage, AK

19h • Onsite

About The Position

Financial Counselor, OPA Foot/Ankle Anchorage, Full-Time Orthopedic Physicians Alaska seeks a highly skilled, dedicated and professional Financial Counselor to join our rapidly growing and dynamic team. At OPA, employees enjoy work-life balance, competitive salaries, and comprehensive medical, dental, FSA or HSA, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year. Learn more about Orthopedic Physicians Alaska at www.OPAlaska.com .
The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River. Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy. OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.

Requirements

• Basic knowledge of CPT and ICD-9 coding
• Basic collection experience
• Knowledge of billing procedures
• Knowledge and understanding of HIPAA rules and regulations
• Knowledge of primary and secondary coordination of insurance benefits
• Able to understand and explain EOBs
• Able to work in an integrated team that includes claims processing, payment posting, collections and pre-certification
• One (1) year of medical office experience
• High school diploma or equivalent

Nice To Haves

• One (1) year financial counseling in an orthopedic office

Responsibilities

• Provide outstanding customer service to all patients
• Review guarantor balances and discuss payment and financial hardship options with patients
• Answer patient calls regarding account questions, concerns or complaints
• Answer insurance and billing questions for patients and staff
• Contact patients regarding current balances prior to appointments
• Obtain and process payments made by phone and payments made in person
• Review accounts for follow up action needed

Benefits

• medical, dental, FSA or HSA, life, and disability insurance
• profit sharing
• 401(k)
• paid time off starting at three weeks per year
• health and dental insurance
• life and disability insurance
• 401(k)
• profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED