Financial Counselor

Lifepoint Health • Fort Worth, TX

1d

About The Position

Your experience matters Mesa Springs Behavioral Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Financial Counselor joining our team, you're embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

• High school diploma or equivalent required
• Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
• Valid driver's license preferred
• May be required to work flexible hours and overtime.
• Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

Responsibilities

• Provides accurate account and billing information to required departments within timelines specified.
• Ensures the effective implementation of collection measures for uncollected co-pays, deductibles and coinsurance.
• Serves as additional point of contact regarding benefit determination within departmental timelines.
• Maintains self-pay/ self-pay after insurance work list and ensures accounts are worked daily and documents appropriately within the software system.
• Provides required follow-up on all patient accounts with the goal of collecting any patient co-pays, deductibles and coinsurance at the time of services rendered.
• Ensures that all admitted patient accounts have been verified, corrected, and completed within 24 hours of admission.
• Gathers and collects all pertinent financial information in order to accurately assess the patient's information.
• Identifies candidates eligible for charity and submits charity requests with the appropriate financial documentation.
• Works with uninsured patients to identify potential Medicaid eligibility and makes the appropriate referrals to internal or external agencies.
• Maintains Medicaid Pending Log daily and reports any change in Medicaid status to the Central Billing Office.
• Maintains front-end collections log daily.
• Reports any system problems or billing/ verification/ collection issues to supervisor.
• Maintains the patient's account with all appropriate documentation in a timely manner.
• Knowledgeable of specific billing/ verification requirements of various carriers.
• Identifies patient refunds/balance transfers and documents the amounts.
• Processes all insurance requests from other departments and physician billing offices in a timely manner.
• Informs billing/ collections staff of any pertinent information needed to submit a "clean" claim when/ if charges occur during/ after visit.

Benefits

• Multiple levels of medical, dental and vision coverage tailored benefit options for part-time and PRN employees, and more.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED