Financial Counselor

Turning Point Corporate Office • Sandy, UT

4d • Onsite

About The Position

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Requirements

• Medical Billing: 1 year (Preferred)
• EMR: 1 year (Preferred)

Responsibilities

• Manage monthly patient statements.
• Complete weekly professional and institutional billing.
• Process weekly Medicaid billing.
• Call on denied claims and complete all necessary follow‑up.
• Post payments, including EFTs, checks, and credit cards.
• Add new clients into Medhost as needed.
• Track cash collections and maintain accurate census records.
• Gather and interpret system data to determine appropriate next steps and initiate timely actions to secure payment.
• Provide financial counseling to patients, including collecting out‑of‑pocket amounts such as deductibles, copays, and exhausted days.
• Explain benefits and financial obligations to patients.
• Set up payment plans and complete promissory notes for patients requesting arrangements.
• Complete financial disclosure paperwork for patients seeking assistance and verify income/expenses through Equifax.
• Prepare adjustment forms for charity or administrative adjustments for approval.
• Audit admission packets to ensure accuracy and completeness.
• Verify benefits and confirm all demographic information entered into the patient accounting system.
• Update the upfront collections log, charity log, and administrative adjustment log daily.
• Review logs weekly with the Director of Business Office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed