About The Position

Ensures the financial integrity of the University of Florida Physicians and the Ambulatory Care Unit (ACU) by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and, financial counseling of patients. Accountable for resolution of front end edits, rejections and information requests to achieve UFP goals. This position interacts directly with internal and external customers of the ACU. May be required to float to other ACU clinic as needed for staffing.

Requirements

  • High school graduate or equivalent
  • Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required
  • Excellent communication, organization and problem-solving skills required
  • Must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner
  • Ability to multi-task, prioritize responsibilities, problem solve and function in a team environment

Nice To Haves

  • Knowledge of CPT and diagnosis coding preferred
  • EPIC system knowledge preferred
  • Four-year degree may substitute for two years of financial/physician office experience
  • Associate degree or equivalent coursework may substitute for the one year required experience

Responsibilities

  • Entering charges
  • Applying coding/billing rules
  • Maximizing collections
  • Verifying insurance
  • Obtaining authorizations for services
  • Reviewing patient account detail
  • Financial counseling of patients
  • Resolution of front end edits, rejections and information requests
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