Financial Counselor - Part-Time - Jefferson Einstein

Jefferson Health Plans • Philadelphia, PA

29d • Onsite

About The Position

The Financial Counselor interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. This role obtains, reviews, and maintains patient insurance information to ensure accuracy, completeness, and timely updates within applicable systems. The Financial Counselor coordinates and secures required insurance authorizations, referrals, and approvals to support timely access to scheduled services and treatments. They counsel patients and families regarding insurance coverage, financial responsibility, billing inquiries, and available financial assistance programs. This position serves as a liaison between patients, payors, clinical teams, and other internal stakeholders to facilitate communication and resolve insurance-related issues. The Financial Counselor monitors insurance eligibility and coverage status, communicates relevant updates to appropriate care team members, and recommends actions to address coverage or financial concerns. They also coordinate patient scheduling activities associated with initial evaluations and ensure required financial and insurance clearances are completed.

Requirements

• High School Diploma/GED required.
• 1 year healthcare experience, required

Nice To Haves

• 2 years hospital experience, preferred.
• 1 year healthcare billing experience, preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Obtains, reviews, and maintains patient insurance information to ensure accuracy, completeness, and timely updates within applicable systems.
• Coordinates and secures required insurance authorizations, referrals, and approvals to support timely access to scheduled services and treatments.
• Counsels patients and families regarding insurance coverage, financial responsibility, billing inquiries, and available financial assistance programs.
• Serves as a liaison between patients, payors, clinical teams, and other internal stakeholders to facilitate communication and resolve insurance-related issues.
• Monitors insurance eligibility and coverage status, communicates relevant updates to appropriate care team members, and recommends actions to address coverage or financial concerns.
• Coordinates patient scheduling activities associated with initial evaluations and ensures required financial and insurance clearances are completed.

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits
• tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED