Financial Counselor I

Orlando HealthOrlando, FL
Onsite

About The Position

As a Financial Counselor I, you will play a vital role in helping patients and their families navigate the financial aspects of their care. This includes providing clear explanations of billing processes, assisting with insurance verification, and creating a welcoming, informed experience during what can often be a stressful time.

Requirements

  • High School diploma or equivalent.
  • Completion of Patient Financial Services Orientation program and required annual education.
  • Minimum of 2 years in a financial, business office, or customer service environment.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Strong typing skills.
  • At least 1 year of PC/Windows experience required.

Responsibilities

  • Provide clear explanations of billing processes.
  • Assist with insurance verification.
  • Create a welcoming, informed experience for patients and families during stressful times.

Benefits

  • Access to educational programs
  • Well-being services
  • Professional development opportunities
  • Day-one benefits
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