Financial Counselor I
About The Position
Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery. Arkansas Children’s is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s have met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.
Requirements
- No education requirements
- Entry Level - Experience not Required.
Nice To Haves
- High school diploma or GED or equivalent
- Certified Application Counselor (CAC) - Insurance Marketplace
Responsibilities
- Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports.
- Works as an assister for the federally facilitated insurance marketplace.
- Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans.
- Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation.
- Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts.
- Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.
- Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.
- Performs other related duties as assigned.
Benefits
- Flu vaccines are required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
