Financial Coordinator

VCA Animal Hospitals • Clackamas, OR

13h • Onsite

About The Position

The Financial Coordinator plays a critical role in ensuring accurate, timely, and transparent financial practices within VCA Northwest Veterinary Specialists (NWVS). This position partners closely with clinical teams to capture, validate, and reconcile charges in alignment with approved treatment plans. The Financial Coordinator actively participates in medical rounds and works directly with hospital leadership to support financial accuracy, operational efficiency, and an exceptional client experience.

Requirements

• High school diploma or equivalent
• 2+ years of relevant experience
• strong attention to detail
• communication skills

Nice To Haves

• Veterinary or healthcare experience
• practice management software familiarity
• knowledge of medical terminology

Responsibilities

• Ensure all services, procedures, medications, and supplies are accurately captured and entered into the hospital’s practice management system.
• Validate that charges are consistent with approved treatment plans and client estimates.
• Identify and reconcile discrepancies between medical records, treatment plans, and posted charges.
• Support real-time or near real-time charge entry for emergency and inpatient cases.
• Review inpatient accounts daily to confirm all charges reflect services delivered.
• Collaborate with doctors and technicians to ensure updates to treatment plans are appropriately documented and reflected financially.
• Monitor ongoing cases to ensure financial alignment throughout hospitalization.
• Assist with updating estimates as treatment plans evolve.
• Capture and validate charges for emergency and same-day outpatient visits
• Ensure services performed during visits are accurately documented and billed
• Review estimates prior to services when applicable
• Partner with clinical and client service teams to ensure efficient visit flow
• Support timely and accurate visit closure and financial reconciliation
• Attend daily medical rounds (including weekends/holidays as required).
• Stay informed of patient status, treatment progression, and plan changes.
• Identify billing implications of evolving care plans.
• Act as a liaison between clinical teams and client service teams regarding financial updates.
• Review treatment plan estimates with clients, ensuring clarity, accuracy, and transparency of costs.
• Obtain client authorization and signatures on estimates prior to care.
• Communicate updates to financial estimates as treatment plans evolve.
• Provide empathetic, clear financial guidance to support decision-making.
• Ensure efficient and accurate discharge and checkout processes.
• Assist with billing questions and final invoice review.
• Work closely with the Medical Director and Hospital Director.
• Ensure financial practices align with clinical and operational goals.
• Identify trends and opportunities for improvement.
• Support workflow and process improvements.
• Perform routine audits to ensure compliance with hospital policies.
• Maintain accurate documentation supporting all charges.
• Escalate inconsistencies or concerns to leadership.
• Identify trends in missed or incorrect charges.
• Recommend and implement workflow improvements.
• Assist in staff training related to charge capture.

Benefits

• medical
• dental
• vision
• paid vacation/sick days
• 401(k)
• generous employee pet discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED