Financial Coordinator at Rhode Island Children's Dentistry & Orthodontics
About The Position
We are seeking a detail-oriented, organized, and patient-focused Financial Coordinator to join our team. The Financial Coordinator plays an important role in helping patients and families understand their financial responsibilities while supporting accurate and efficient front office operations. The ideal candidate is confident communicating about financial matters, comfortable working with insurance, and committed to providing a positive and professional patient experience. As a Financial Coordinator, you will support the financial and administrative operations of the practice while serving as a resource for patients and families. You will work closely with the front office and clinical teams to ensure accurate insurance information, clear financial communication, and an efficient patient experience.
Requirements
- Previous experience in dental, medical, or healthcare financial coordination preferred
- Experience with dental insurance and benefits verification preferred
- Knowledge of dental terminology, insurance claims, and patient billing processes
- Strong customer service and communication skills
- Comfortable discussing financial responsibilities and payment options with patients
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience with dental practice management software preferred
- Professional, dependable, and team-oriented approach
Responsibilities
- Review and verify patient insurance benefits and eligibility
- Obtain and document accurate insurance and patient financial information
- Review treatment plans and explain estimated patient financial responsibilities
- Communicate treatment costs, payment options, and available financing options to patients and families
- Collect copayments, deductibles, balances, and other patient payments
- Process payments accurately and maintain appropriate documentation
- Assist with insurance claims, pre-authorizations, and follow-up as needed
- Monitor outstanding patient balances and assist with collection efforts
- Work with insurance companies to resolve claim issues and obtain necessary information
- Maintain accurate patient financial records in accordance with office policies and procedures
- Answer patient questions regarding insurance coverage, billing, statements, and account balances
- Coordinate with the clinical team to ensure treatment plans and financial information are accurately communicated
- Maintain patient confidentiality and follow HIPAA and other applicable privacy requirements
- Support scheduling, check-in, check-out, and other front office responsibilities as needed
- Maintain a professional, organized, and welcoming front office environment
- Perform other duties and responsibilities as assigned
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid holidays
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
