Financial Clearance Representative Associate

UnitedHealth Group•Minneapolis, MN

7h•Remote

About The Position

The Financial Clearance Representative Associate is responsible for completing the financial clearance process and creating the first impression of Optum services to patients, their families, and other external customers. Work in a team environment with medical staff, nursing, ancillary departments, insurance payers, and other external sources to assist families in obtaining healthcare and financial services. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Requirements

High School Diploma/GED
6+ months of experience with Prior Authorization activities in healthcare business office/insurance operations
Intermediate level of proficiency with Microsoft Office products
Must be 18 years of age OR older

Nice To Haves

Associate or Vocational degree in Business Administration, Health Care Administration, Public Health, or Related Field of Study
EPIC experience
Experience with insurance and benefit verification and/or Pre-Registration activities in healthcare business/office setting
Experience working with clinical staff
Experience working with clinical documentation
Experience working with a patient’s clinical medical record
Excellent customer service skills
Excellent written and verbal communication skills
Demonstrated ability to work in fast paced environment

Responsibilities

Review and analyze patient visit information to determine whether authorization is needed and understands payor specific criteria to appropriately secure authorization and clear the account prior to service where possible
Ensure that initial and all subsequent authorizations are obtained in a timely manner
May provide mentoring to less experienced team members on all aspects of the revenue cycle, payer issues, policy issues, or anything that impacts their role
Meet and maintain department productivity and quality expectations