Financial Center Teller - Watauga Location

EECU•Watauga, TX

2d•Onsite

About The Position

EECU is seeking a Financial Teller for our Watauga location. In this role, you’ll help create a welcoming financial center experience while connecting members with the right products, services, and solutions for their needs. At EECU, excellent service starts with understanding our members. As a Financial Center Consultant I, you’ll support members through teller transactions, provide guidance on EECU products and services, and build sincere relationships that help create lifelong members.

Requirements

One to two years of experience in a retail, financial services, or customer-facing environment with a focus on excellent service and relationship-building.
Experience handling cash daily, with the ability to balance accurately without overages or shortages.
Strong communication skills and the ability to engage comfortably and professionally with members.
Enthusiasm, professionalism, ownership, and accountability.
Ability to thrive in a fast-paced environment while prioritizing multiple tasks each day.
A good listener who is approachable, empathetic, and solutions-focused.
Relevant computer skills, solid math skills, and strong written communication skills.
High school diploma or equivalent required.
Applicant's credit history will be evaluated. Only applicants with good credit history will be considered.
Must successfully clear a background check, including employment verification, criminal history, and drug screening.

Responsibilities

Deliver a friendly, helpful, and consistent member experience in every interaction.
Provide a complete service and sales experience that supports member needs and contributes to monthly sales goals.
Perform a wide range of teller transactions, including deposits, withdrawals, check cashing, and other member service functions.
Help identify and resolve operational issues with accuracy, professionalism, and care.
Proactively support marketing initiatives within the branch.
Build strong rapport with members by providing excellent service and personalized support.
Provide lobby coverage by greeting members, answering calls, and connecting members with the appropriate team member or resource.