Financial Center Manager I

SIMON•Crane, MO

22h•Onsite

About The Position

Simmons Bank is a dynamic regional community bank committed to empowering its associates to be trusted advisors and providing them with resources and cutting-edge technology. The bank focuses on guiding customers through financial life stages and offers choices on how they wish to bank. As a Financial Center Manager (FCM), the role involves leading a team to meet customer financial needs through a consultative approach and providing exceptional customer service. The FCM is responsible for achieving financial metrics (revenue, loan, deposit growth) by recruiting and developing associates, being involved in the community, driving business development, managing expenses, and overseeing the operational soundness of the banking center. Simmons First National Corporation is a publicly traded bank holding company with $28 billion in assets and over 3,000 associates across multiple states. The company emphasizes collaboration, integrity, passion, high performance, and personal/professional growth, and is committed to community service and offering strong career growth opportunities and wellness programs.

Requirements

Ability to share and disseminate information in a consistent and impactful manner
Ability to manage and lead an effective sales process while supporting excellent customer service
Embrace and positively lead a group through the ever evolving and fast paced banking environment
Ability to effectively motivate and present information in one-on-one and small group situation, to customers, clients and other employees in the organization
HS Diploma/GED or equivalent work experience
Two to four years management experience
Registration with the National Mortgage Licensing System and Registry (NMLS) and/or Obtain an NMLS license after employment
MS Office programs
Understand and utilize social media platforms to help share brand awareness and obtain market knowledge
Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight and/or out of town)

Nice To Haves

BS/BA degree preferred

Responsibilities

Manages all goal attainment, service, marketing and operations of the banking center
Demonstrate and educate associates to share the banks full scope of resources, including traditional in branch services, digital capabilities, and business partner resources
Meet regularly with staff(s) regarding time management, communication skills, goal progress, regular business, bank security and operational policies to build employees’ confidence, competency and efficiency
Recruit, train, develop, evaluate and coach staff to ensure expectations for their positions are met
Ensure that personal, associates and branch goals are met by providing valued solutions and recommendations uncovered through a needs-based philosophy
Lead a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors
Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)’ consumer loan portfolio(s); coach staff(s) to sell and handle consumer loan requests in an effective manner
Responsible to grow existing and develop new small business banking relationships within the market through outside client-facing activity
Maintain a high level of client satisfaction by retaining and developing highly engaged associates
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions
Performs other duties and responsibilities as assigned