Financial Assistant

Wintrust•Frankfort, IL

12d•Onsite

About The Position

Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping clients meet their increasingly complex financial goals with the highest standards of service and integrity. Through our four companies, Wintrust Investments LLC, Wintrust Private Trust., Great Lakes Advisors LLC, and The Chicago Deferred Exchange Company LLC, we offer comprehensive wealth management solutions, including investment, trust, and asset management services. Wintrust Wealth Management is a division of Wintrust, a financial services company with more than $66 billion in assets. We employ approximately 300 associates and are responsible for more than $25+ billion of client assets. We hold ourselves to the highest standard of service and integrity in the industry and have a strong reputation for quality service and impeccable ethics.

Requirements

3+ years of relevant experience in the financial industry and customer service experience strongly preferred.
Working knowledge of Microsoft Word, Excel, and Outlook.
Relationship management skills.
A thorough understanding of a client service environment.

Nice To Haves

Knowledge of Salesforce and Workday desirable.
FINRA Series 7 and 66 licenses and Illinois Insurance License preferred, but not required to start.

Responsibilities

Support Financial Advisor in delivering client investment solutions by providing administrative support, sales support, customer service, and other related resources.
Facilitate new client onboarding process, including opening and maintaining client accounts, managing account paperwork, tracking client correspondence, and generating performance and activity reports.
Schedule and manage client reviews, including preparing presentations and updating client profiles.
Enter and maintain CRM notes.
Ensure team compliance with all processes and procedures and maintain clean compliance files.
Act as the team’s Office Manager, ordering supplies, keeping marketing materials up to date, and ensuring the office runs smoothly.
Manage banker referral flow activity for the team in the Salesforce system.
Cultivate a service environment targeted towards enhancing the client experience.
Handle various client communications and mailings, including monthly newsletters, birthday cards, and Christmas cards.