Financial Assistant/Case Manager

Volunteers of America - Greater New York, Inc.•New York, NY

9d•$25 - $25•Onsite

About The Position

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays. Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity. The Financial Assistant/Case Manager Specialist ensures that each client obtains entitlements clearance at intake and that resident’s benefits are maintained for eligibility. The position will ensure that each TFA package has all the required documentation to assess Veterans’ eligibility for Financial Assistance. Also assists veterans through the process and assist them in getting require documentation to determine their eligibility. Must communicate effectively and sensitively with both clients and staff and be particularly attuned to the client’s varied and changing abilities to process the often difficult and complex TFA process. Supportive Services for Veteran Families (SSVF) is a community-based outreach program, we identify low-income veteran households and connect them with a range of supportive services to promote housing stability and prevent homelessness.

Requirements

Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of experience in Finance, HRA Public Assistance, Supplemental Social Income (SSI), Social Security Disability Insurance (SSDI), service-connected and or non-service connected veteran’s disability claims application process, VA benefit and regulations.
Demonstrated experience in effective communication, proficient computer skills, organization, and multitasking.

Responsibilities

Review Temporary Financial Assistance Package for all veterans, and submit TFA Package to the business office and account payables for review and approval.
Maintain and update TFA log.
Deliver and pick up TFA checks to the landlord and third-party vendors.
Work with program, Business Office and Accounts Payable to ensure timely disbursement of TFA funds.
Ensures that each client obtains entitlements clearance at intake and that resident’s benefits are maintained for eligibility.
Ensures that each TFA package has all the required documentation to assess Veterans’ eligibility for Financial Assistance.
Assists veterans through the process and assist them in getting require documentation to determine their eligibility.
Communicate effectively and sensitively with both clients and staff and be particularly attuned to the client’s varied and changing abilities to process the often difficult and complex TFA process.