Financial Aid Technician

Rancho Santiago Community College District • Santa Ana, CA

1d • Onsite

About The Position

The ideal candidate will demonstrate cultural competency in serving diverse community college populations, including faculty, management, and students from varied ethnic, racial, cultural, and socioeconomic backgrounds. This includes those with differing abilities, AB 540 students, DACA recipients, Foreign Residents, VACA participants, and Continuing Education students. They will support RSCCD’s mission to promote self-awareness, knowledge, and communication skills, enabling all members of the college community to participate creatively and confidently in an ever-changing world. Candidates will contribute to an inclusive and collaborative workplace culture that supports the diverse needs of faculty, management, staff, and students. They will effectively provide services and support to individuals with differing academic preparation levels and unique learning or workplace needs, ensuring equitable access and opportunities for success. Candidates should demonstrate cultural competency, sensitivity, equity-mindedness, and a commitment to anti-racism in all interactions and contributions. Through their role, they will empower students to achieve their educational and career goals while promoting a positive and inclusive environment where faculty and management can thrive, fostering creativity, confidence, and lifelong learning throughout the college community.

Requirements

• Any combination of training and experience equivalent to two years of college; or two years experience in financial aid or student services; or one year of college and one year of work experience in a financial aid office or student services.
• Knowledge of: interviewing techniques; student support services; record keeping; data gathering; modern office practices and procedures; financial aid programs strongly preferred.
• Ability to: deal with sensitive and confidential information; understand and communicate with a diverse population of students; provide assistance to students through timely completion of their financial aid documents; understand and apply changing policies, procedures and guidelines; communicate orally and in writing; understand directions and work independently; comprehend and apply technical written material.
• Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds of community college students, staff, and the community.
• Present original documents for proof of eligibility to work in the United States.
• Provide a certificate of Tuberculosis Exam.
• Fingerprints (by a Live Scan Agency at the candidate's expense, and clearance must be received before the first day of employment)

Nice To Haves

• financial aid programs strongly preferred

Responsibilities

• Assists students in the application process; provides information to students and parents concerning financial aid and eligibility; analyze and evaluate academic transcript for compliance and satisfactory academic progress; Review student's files for accuracy, completeness and consistency; initiate, prepare and distribute correspondence to students with incomplete documents or forms; verifies student eligibility for payment; assist with validation, packaging and awarding grant, scholarships, and loan/work study programs; assists in compiling for Federal, State and other reports; assists in Financial Aid Workshops; keeps abreast of state and federal regulations; conducts entrance interviews for National Direct Student Loan.
• Assists students with general application process; provide information on eligibility, review files for completeness, accuracy, and consistency; advises applicants of availability and requirements for various financial aid programs; performs related clerical work and duties as required.

Benefits

• The policy of the District is to encourage applications from persons who are economically disadvantaged and individuals belonging to significantly underrepresented groups within the District’s workforce, including ethnic and racial minorities, women, and persons with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree