Financial Aid Technical Clerk
About The Position
Serves as the main front desk attendant in the Financial Aid Office and assists with walk-ins and data entry. Greets and directs students and provides general information and assistance. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Serves as official back up to the financial aid general email box and monitors the financial aid texting system. Organizes archiving system to manage and retrieve office documents upon request. Processes department mail timely. Assists with creating student files. Maintains office signage, ensuring all notices are current and valid. Determines disposition of incoming documents and forwards them to appropriate department. Processes purchase orders for the office and assists with travel arrangements.
Requirements
- High school diploma or educational equivalent
- Previous work experience in office setting
- Knowledge of Microsoft applications
- Intermediate to advanced computer skills.
- Ability to maintain effective working relationships with faculty, staff and the general public.
- Effective time management and organizational skills.
- Strong customer service skills.
Nice To Haves
- Associate’s degree
- Prior experience with Banner and/or financial aid management software
- Experience with organizational purchasing and travel
- Experience working in higher education
Responsibilities
- Perform job duties from the assigned campus/instructional site/work location.
- Greets and directs students and provides general information and assistance.
- Provides student-centered services via various platforms while maintaining a professional and congenial demeanor.
- Serves as official back up to the financial aid general email box and monitors the financial aid texting system.
- Organizes archiving system to manage and retrieve office documents upon request.
- Processes department mail timely.
- Assists with creating student files.
- Maintains office signage, ensuring all notices are current and valid.
- Determines disposition of incoming documents and forwards them to appropriate department.
- Processes purchase orders for the office and assists with travel arrangements
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
