Financial Aid Systems Analyst

Brigham Young University•Provo, UT

2d•$88,000 - $114,000•Onsite

About The Position

The Financial Aid Systems Analyst serves as a senior technical and functional expert responsible for the design, configuration, and optimization of financial aid systems supporting the administration of federal, state, and institutional aid programs totaling more than $150M annually. Working under the direction of the Financial Aid Systems Manager, this role translates complex federal Title IV regulations and business requirements into system configuration, processing logic, and technical solutions. The Analyst independently develops and implements system enhancements, resolves complex issues, and ensures accurate and compliant system performance. This position requires advanced expertise in financial aid systems and regulatory frameworks, contributing to system reliability, data integrity, and operational efficiency in a high-risk, compliance-driven environment.

Requirements

Bachelor’s degree and 3 years’ experience in financial aid systems, student information systems, or a related technical/functional role or an equivalent combination of education and experience.
Strong customer service and student-centered approach
Effective communication and documentation skills
High attention to detail and data accuracy
Project management or system design skills
Commitment to federal compliance and institutional policy
Creativity, willingness to innovate and develop effective solutions
Team player committed to collaborative success
Training and presentation skills
Ownership and follow-through on assignments
Initiative and proactive mindset
Proficiency in Microsoft Excel (including functions and pivot tables)
Functional understanding of programming concepts and languages
Attention to detail and big-picture thinking
Strong research, evaluation, and decision-making skills
Ability to multi-task and prioritize across multiple projects
Solid organizational and time management skills
Demonstrated experience configuring systems, managing data processes, and supporting complex business operations

Nice To Haves

Master’s degree and 5 years’ experience in financial aid systems, student information systems, or a related technical/functional role or an equivalent combination of education and experience.
Experience with system design or project management
Ability to conduct manual and automated software testing
Familiarity with HTML
Experience in training and onboarding new users
Technical experience with student information systems
Experience with SQL, data querying, or reporting tools
Proficiency with system configuration, aid-year rollover, query development, and packaging strategies

Responsibilities

Designs, configures, and maintains financial aid and scholarship system functionality across the full aid lifecycle
Develops complex packaging strategies, queries, and processing logic supporting awarding, disbursement, and reconciliation
Builds and maintains system controls to ensure data integrity, compliance, and audit readiness
Implements system enhancements and configuration changes based on regulatory and business requirements
Troubleshoots and resolves complex system issues, including data discrepancies and processing failures
Advises Financial Aid leadership on system readiness, implementation risks, and operational impacts associated with regulatory or policy changes.
Interprets federal Title IV regulations and translates requirements into system configuration and processing rules
Supports annual aid-year setup, including testing, validation, and deployment of regulatory updates
Executes testing strategies to ensure system compliance and accuracy
Identifies potential compliance risks within system processes and recommends mitigation strategies
Collaborates with OIT and campus partners to design, test, and implement system integrations
Supports data exchange processes with federal systems (e.g., COD, NSLDS, CPS/SAIG), ensuring accuracy and reliability
Assists in evaluating system capabilities and recommending technical solutions to meet evolving business needs
Contributes to system documentation and technical standards
Identifies opportunities to improve system efficiency, automation, and user experience
Develops solutions to reduce manual intervention and streamline workflows
Supports cross-functional initiatives to improve financial aid delivery
Develops documentation and training materials for system processes and changes
Provides guidance to staff on system functionality and issue resolution
Supports onboarding and continuous learning within the team

Benefits

401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
Employee assistance program, available to the employee and all members of their household
Tuition benefits for employees and eligible family members
Access to athletic facilities
Excellent medical/dental benefits
Short/long-term disability benefits
Paid parental and maternity leave
Wellness Program
Free on-campus parking
Free UTA passes for employees, spouses, and qualified dependents
Discounts at the BYU Store and for many events at BYU