Financial Aid Systems Analyst

Brigham Young University • Provo, UT

21h • Onsite

About The Position

The Financial Aid Systems Analyst serves as a senior technical and functional expert responsible for the design, configuration, and optimization of financial aid systems supporting the administration of federal, state, and institutional aid programs totaling more than $150M annually. Working under the direction of the Financial Aid Systems Manager, this role translates complex federal Title IV regulations and business requirements into system configuration, processing logic, and technical solutions. The Analyst independently develops and implements system enhancements, resolves complex issues, and ensures accurate and compliant system performance. This position requires advanced expertise in financial aid systems and regulatory frameworks, contributing to system reliability, data integrity, and operational efficiency in a high-risk, compliance-driven environment.

Requirements

• Bachelor’s degree and 3 years’ experience in financial aid systems, student information systems, or a related technical/functional role or an equivalent combination of education and experience.
• Strong customer service and student-centered approach
• Effective communication and documentation skills
• High attention to detail and data accuracy
• Project management or system design skills
• Commitment to federal compliance and institutional policy
• Creativity, willingness to innovate and develop effective solutions
• Team player committed to collaborative success
• Training and presentation skills
• Ownership and follow-through on assignments
• Initiative and proactive mindset
• Proficiency in Microsoft Excel (including functions and pivot tables)
• Functional understanding of programming concepts and languages
• Attention to detail and big-picture thinking
• Strong research, evaluation, and decision-making skills
• Ability to multi-task and prioritize across multiple projects
• Solid organizational and time management skills
• Demonstrated experience configuring systems, managing data processes, and supporting complex business operations

Nice To Haves

• Master’s degree and 5 years’ experience in financial aid systems, student information systems, or a related technical/functional role or an equivalent combination of education and experience.
• Experience with system design or project management
• Ability to conduct manual and automated software testing
• Familiarity with HTML
• Experience in training and onboarding new users
• Technical experience with student information systems
• Experience with SQL, data querying, or reporting tools
• Proficiency with system configuration, aid-year rollover, query development, and packaging strategies

Responsibilities

• Designs, configures, and maintains financial aid and scholarship system functionality across the full aid lifecycle
• Develops complex packaging strategies, queries, and processing logic supporting awarding, disbursement, and reconciliation
• Builds and maintains system controls to ensure data integrity, compliance, and audit readiness
• Implements system enhancements and configuration changes based on regulatory and business requirements
• Troubleshoots and resolves complex system issues, including data discrepancies and processing failures
• Advises Financial Aid leadership on system readiness, implementation risks, and operational impacts associated with regulatory or policy changes
• Interprets federal Title IV regulations and translates requirements into system configuration and processing rules
• Supports annual aid-year setup, including testing, validation, and deployment of regulatory updates
• Executes testing strategies to ensure system compliance and accuracy
• Identifies potential compliance risks within system processes and recommends mitigation strategies
• Collaborates with OIT and campus partners to design, test, and implement system integrations
• Supports data exchange processes with federal systems (e.g., COD, NSLDS, CPS/SAIG), ensuring accuracy and reliability
• Assists in evaluating system capabilities and recommending technical solutions to meet evolving business needs
• Contributes to system documentation and technical standards
• Identifies opportunities to improve system efficiency, automation, and user experience
• Develops solutions to reduce manual intervention and streamline workflows
• Supports cross-functional initiatives to improve financial aid delivery
• Develops documentation and training materials for system processes and changes
• Provides guidance to staff on system functionality and issue resolution
• Supports onboarding and continuous learning within the team

Benefits

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

What This Job Offers

• Job Type: Full-time
• Career Level: Senior