Financial Aid Specialist (Remote)

Higher Education Assistance Group•Wellesley, MA

3d•Remote

About The Position

The Higher Education Assistance Group, Inc. (HEAG) has an immediate need for Financial Aid consultants for a fully remote, full-time, 3-4-month engagement. We are seeking reliable, compliance driven candidates with a minimum of 3-5 years' practical, hands-on experience in the following targeted Title IV processing areas: Packaging and repackaging aid for non-term or modular term programs required Title IV Disbursement rules Customer service and rapid response to escalated scenarios Candidates with demonstrated experience in Anthology will be prioritized. The successful candidate will demonstrate: A deep understanding of Title IV regulations and workflow Demonstrated competency with various technology tools including financial aid management systems Ability to organize and prioritize tasks in a virtual environment Clear written and verbal communication The ability to troubleshoot issues independently and escalate appropriately Excellent attention to detail Adaptability to virtual and asynchronous training

Requirements

Minimum of 3-5 years' practical, hands-on experience in targeted Title IV processing areas
Deep understanding of Title IV regulations and workflow
Demonstrated competency with various technology tools including financial aid management systems
Ability to organize and prioritize tasks in a virtual environment
Clear written and verbal communication
Ability to troubleshoot issues independently and escalate appropriately
Excellent attention to detail
Adaptability to virtual and asynchronous training