Specialist, Financial Aid

Austin Peay State University•Clarksville, TN

About The Position

The Specialist aids in scholarship and state grant awarding to include processing, cancelling, and reviewing requests. Responsibilities also include reviewing appeals for the Hope Scholarship, TN Promise, and TN Reconnect, as well as assisting students and families with any questions they have concerning state awards.

Requirements

Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.) and Ellucian Banner.
Ability to communicate effectively and appropriately.
Ability to maintain confidentiality of records and information.
Ability to interact in an effective and appropriate manner with diverse populations, the University community and the public.
Ability to detect and correct grammatical and spelling errors in written correspondence.
Ability to maintain files accurately.
Ability to handle multiple tasks simultaneously.
Ability to accurately process applications.
Ability to understand and disseminate information about federal and state regulations.
Associate’s Degree or a minimum of two years of college study.

Nice To Haves

Prior financial aid experience preferred.
Ability to effectively supervise and motivate students as appropriate.

Responsibilities

Determine state award eligibility by reviewing TN FAST and Banner Ellucian systems.
Review TN FAST to determine whether student records need updated and whether students are eligible.
Review student files in Banner to ensure they are eligible based on ACT and/or high school GPA.
Review the files of continuing students to ensure they meet continuing eligibility requirements.
Certify students in TN FAST to receive Hope Scholarship and TSAA Grant payments from the Tennessee Student Assistance Corporation (TSAC).
Generate and process withdrawal reports through Argos reporting system.
Make appropriate state award adjustments when there is a change to a student’s eligibility
Process incoming state award appeals to be sent to the internal review board (IRB).
Ensure all documentation needed has been received
Review incoming Regain Request Forms and process them once a student has reached the next benchmark.
Process incoming Non-Traditional Hope Scholarship Request forms.
Review to determine eligibility.
Process incoming Repeat/Exclusion forms.
Process bracket reports at the end of each term.
Review students individually to ensure they have met the continuing eligibility criteria for state awards.
Process TSAA Grant awards including posting of the award, making necessary adjustments, and performing reconciliation of the grant funds.
Perform other related duties as assigned.